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Frequently Asked Questions: 


  • Is the Pool Open? 
    • Yes, the pool reopens on May 8th, 2021. There are operating modifications in place to maintain a safe, cleanly environment during the pandemic. You must bring your active Cadence Master Key Card to gain access into the pool.
  • Do I need to wear a face mask at the pool?
    • Face masks will continue to be required for all patrons when entering or exiting the facility, however, pool monitors will no longer be required to enforce masks. Patrons who are fully vaccinated may remove their mask while seated around the pool/facility. This operates on an honor system.
  • How do I reserve space at the group?
    • Reservations are no longer needed as of May 19th. Residents are permitted on the pool deck with up to 2 guests per household.
  • When is the pool open for lap swim?
    • Lap Swim time is from 6 AM to 10 AM every day. There are no pool monitors on the deck during the early morning lap swim times.
  • What are the procedures for sanitizing and disinfecting to ensure my family is safe while at the pool?
    • Our staff has implemented cleaning schedules after each swim time block in order to sanitize and disinfect prior to the next group of swimmers using the facility. For more details on what we sanitize and disinfect, please click here.
  • My child wants to go to the pool. Are they able to swim on their own?
    • Children under the age of 14 are not permitted on the pool deck without adult supervision. Youth (14 to 18 years of age) must bring their Youth Cadence Master Key Card with them to the pool.
  • Is there a limit to how many guests we can bring with us to the pool?
    • Households whom live in Cadence can bring up to 2 non-resident guests with them to the pool. There is no longer a 6 person maximum per household. If there is a family of 8 living in the Cadence community, feel free to swim at the pool. We will maintain an 80% occupancy count or less on the pool deck at all times.
  • What happens if the pool becomes very crowded and surpasses the 80% occupancy count or 268 residents at one time?
    • Pool monitors will take head counts when the pool deck becomes over crowded and will contact Cadence management. Management will then shut off member access cards until occupancy reduces.
  • I would like to have a birthday party at the pool, is that allowed? 
    • No, there are no birthday parties allowed at this time.
  • Is there a lifeguard on duty?
    • Lifeguards are on duty for the evening swim sessions from 6pm to 10 pm on Friday, Saturday and Sunday’s only.
  • Lounge chairs are spaced apart, why is this?
    • To maintain distancing and safety, pool monitors have arranged pool furniture to encourage at least 3 feet of distancing between families/groups.
  • What are the Nevada Local Guidelines about community swimming pools?
      • Reduce area capacity to 80% of assigned fire code capacity, or a capacity that can support 3 feet of social distance between patrons (whichever is more restrictive). This includes the deck area as well as the aquatic venue itself.
      • Require all employees and patrons to wear face coverings, except for lifeguards conducting bather surveillance and patrons when: 
        • in an aquatic venue, 
        • moving directly between their seating and an aquatic venue, or  
        • activity eating or drinking.
      • Clean and disinfect restrooms and high-touch surfaces daily.
      • Shared objects such as goggles, snorkels, and nose clips are prohibited.
      • Shared equipment/ toys such as floating devices and life jackets must be cleaned and disinfected between users.

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